The team at North Main Family Dental is pleased that you have dental insurance benefits to help cover the cost of your dental care. We would like to help you obtain the maximum use of these benefits so; please contact us at (403) 980-0056 for a new patient consultation to discuss your dental needs and to help determine your insurance benefits coverage.
Payment for services is expected on the day of service. We offer several payment options for your convenience:
Q) Does your office follow the 2019 fee guide?
A) Yes, we follow the 2019 Alberta Dental Fee Guide. Learn more about our dental fees by clicking here.
Q) Why not follow the new fee guide?
A) Our fees are very comparable to what other dental offices in Airdrie are charging. We know this because we polled several offices to make sure that our fees are competitive. We set our fees to cover our office overhead. Part of this is the investment we have made in new technology to make your visit better such as digital X-rays to decrease radiation to you and cameras to allow you to see pictures of your teeth to understand what condition they are in. We’ve also invested in conveniences for patient comfort such as TV’s and headphones in each room with Netflix, complimentary slippers, lip chap, hot towels, and a hot beverage station. Just like discount airlines where lower prices and don’t allow for any perks, we can’t offer a great patient experience on the prices set in the 2019 fee guide.
Part of our prices are determined by staff salary. Staff wages are the highest in Canada. We also have extra infection control steps to clean our instruments that have been mandated by Alberta Health. This has included the purchasing of new equipment to clean our instruments and throwing away (single use) many items that we were once allowed to disinfect and reuse. This has greatly increased the overhead in most Alberta offices and no other province is required to follow these steps. We also choose to use quality dental supplies from reputable suppliers. Some of these supplies are very costly and the price is dependent on the US dollar. Most recently, we have also had to start paying the carbon tax on our utility bill and we do not qualify for a rebate.
We understand that prices in Alberta can be difficult for those on a tight budget. For the convenience of our patients, we offer in office payment plans and third party financing. This is done on a case by case basis. Our goal is to work within your timeline and budget to get your work done and help you achieve your best oral health.
We will be happy to file your dental insurance claims for you. Please bring your insurance information when you come in for your appointment. We will work with you to ensure that you receive the maximum benefits to which you are entitled. Remember, dental insurance is intended to cover some, but not all of the cost of your dental care. The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services. Your policy may base its eligible fee on a fixed fee schedule, which may or may not coincide with our usual fees. You should be aware that different insurance carriers vary greatly in the types of coverage available and that group benefits are designed based on options your employer has chosen for you.
Q) Do you offer direct billing?
A) Yes, we do offer direct billing, also called assignment. However, please check with us first as to whether your insurance coverage offers this convenience.
Q) What costs will my dental insurance company cover?
A) Benefits change from time to time, so it’s important to make sure you know what your plan covers. If you provide us with a breakdown of what your benefits are we would be more than happy to give you an ESTIMATE of what your costs will be.
Q) What factors do you consider when providing an estimate for treatment?
A) Our estimates are based on the most recent information we have on file. If you’re concerned about exactly what costs you’ll be responsible for, simply ask about our ‘Pre-Treatment Estimate.’
Q) What is a ‘Pre-Treatment Estimate’?
A) A Pre-Treatment Estimate gives you the exact cost of the treatment. Upon request, we’ll file this paperwork with your insurance provider before any dental work is performed. While this may delay your treatment, you’ll know exactly what (if any) out-of-pocket costs you may be required to pay.
Q) What payment options are available to me?
A) We require payment in full at the time of treatment. We accept MasterCard, Visa, and Interac (Debit). Our Dental Club is also an exciting way to plan and budget for your dental needs.
Q) What is the Dental Club?
A) We believe everyone deserves proper dental care and the confidence to share their smile, without breaking the bank. Instead of dreading the big cost of a dental visit, which can make it tempting to put off, you simply pay a small monthly amount which ensures you and your family get the preventative care you need when you need it. So if you are self-employed or do not have insurance, this is a great way for you to get the regular dental care you need!
Q) Will this benefit me if I’m self-employed or don’t have insurance?
A) If you are without dental benefits, you may be inclined to forgo dental services. As a member of the Dental Club, you can budget a small amount each month and ensure you and your family get your twice annual dental exams and cleanings without the inconvenience of managing a large expense all at once. We can also show you options how to pay your Dental Club membership pre-tax through your company.
Don’t put off regular dental care because you don’t have insurance. Get the care you need and prevent long-term costly problems by joining the North Main Family Dental Club today!
Q) What if I already have insurance?
A) If you have insurance, often it’s frustrating to find that the coverage you have is not sufficient to cover all your needs. Restrictions, deductibles, and limits often mean you need to shortchange the care you want. By joining the Dental Club, you get a fixed amount you pay each month and know that you can get the preventative cleanings and exams that ensure your dental health. Each time you come in for treatment, we simply submit your billings to the insurance company. You receive your reimbursement directly from them. Our staff will be more than happy to show you how to structure your insurance coverage, so you can maximize the benefits you receive. Often, patients find it beneficial to pay out of pocket for routine preventative dentistry, saving their limits for other work such as fillings, crowns or bridges. We would be happy to show you how to best take advantage of your specific situation.
Q) What is included in my Dental Club Membership?
A) We are pleased to offer the following with your monthly membership:
Q) What does the Dental Club Cost?
A) The North Main Dental Club is divided into the following age groups:
Q) What is the best way to budget for my treatment?
A) We’re happy to provide a detailed treatment plan with the associated costs clearly outlined so that you can budget for each appointment accordingly. We can also prioritize treatments so that you can attend to the most urgent dental needs right away and then plan further treatments over time.